Shipping policy

For the cardholder's protection, the company reserves the right to send orders to the billing address if a differing shipping address cannot be verified.

Deliveries to APO/FPO/PO boxes cannot be time-frame guaranteed nor can the package be tracked. We recommend all deliveries be made to a physical address so packages can be tracked and delivered correctly.

We offer 5 shipping options, plus FREE Shipping* for US Orders over $50 (except during sale events):

· US Ground* shipping takes 7–9 business days

· US Air shipping takes 4–6 business days

· US Express shipping takes 2–3 business days

· Canada Air shipping takes 5–14 business days

· International shipping takes 8–14 business days

*All shipping promotions apply to US Ground shipments only. Note: US Air shipping is the required option for Hawaii, Puerto Rico, and Alaska – US Ground shipping is not an option.

**ShopTheBeautyBox.com is NOT responsible for any duties, taxes, or additional charges that may be charged by Customs for international deliveries. Any refused international packages (including Canada) will only be refunded 50% of the total order amount. Note: Ellen Wille items may only be shipped within US & Canada; International shipping not available for this brand.

Signature Required Note: While ShopTheBeautyBox.com requires a signature for clients to accept shipments/orders over $500, the client can have that waived through UPS My Choice. However, we do not recommend waiving the signature requirement because if the package is lost you have waived all liability; therefore, UPS cannot do a trace investigation to locate or recover the package.

For shipments returned to ShopTheBeautyBox.com due to bad address information or refusal upon delivery, there will be a $20 fee automatically charged. Shipping and handling charges are non-refundable in the event of a return of any kind. This applies to US orders only.

Shipping delays may occur due to holidays, natural disasters, or carrier delays. Please keep in mind holidays and weekends do not count as business days and should be considered when calculating shipping times. If you need additional information, please email Brianlrutledge@gmail.com.

If you are concerned with weather delaying your order, check the Service Alerts page on UPS or USPS for updated notices about shipping delays due to weather.

ShopTheBeautyBox.com is required to collect sales tax in accordance with each states’ respective sales tax laws. The appropriate charges will be added to your order total during checkout and displayed on your final order confirmation. If you have questions about your state’s sales tax, please contact your State Tax Agency.